The purpose of this course is to provide students with the means to assess their own communication abilities and to identify strategies for improvement. This course also provides students with the opportunity to receive feedback on general communication abilities. The course describes interpersonal communication; models, elements and characteristics of communication, effective listening and recall, communication breakdown (source, medium, recipient etc), factors making communication easier, the role and use of emotion in communication, communicational problem-solving, important points to attend to in communicating with students, teachers and parents, workshops.